Online scammers target older Victorian residents


The Andrews Labor Government is taking action to help older Victorians stay safe online.

Minister for Consumer Affairs Marlene Kairouz on June 5 launched a new awareness campaign to give older Victorians the tools to avoid scams while surfing the net.

A Consumer Affairs Victoria survey released on June 5 shows nearly one in five older Victorians has fallen for a cyber scam, an official press release stated.

Victorians aged 55 and over made more than 7000 reports and lost over $4.5 million to scams in 2016. People aged 55 and over made 45 per cent of all scam reports across Australia throughout last year.

The survey also found that 92 per cent of respondents have received a scam invitation and 18 per cent have fallen for a scam.

Email was the leading channel for scammers, while 38 per cent of all victims lost money as a result of being scammed.

The new campaign brings together Consumer Affairs Victoria, Crime Stoppers Victoria, the Council of the Ageing Victoria and the Public Libraries Victoria Network, and will help older Victorians identify and avoid online scams.

Older Victorians will be able to attend education sessions at their local participating public library and put their scam knowledge to the test through the CAV Scams Quiz.

The quiz can be found at, along with the powerful stories of scam victims.

To report a scam visit the Consumer Affairs Victoria website and complete the dob-in-a-scam form at, or call the Helpline on 1300 55 81 81 between 9:00am and 5:00pm, Monday to Friday.